Data Deletion

To have your data deleted from EAS Chatbot Engine, email anesu@executiveai.studio with the subject “Data deletion request”, from the email address or with the phone number/handle your data is under, and tell us which of the following applies:

• You messaged a business's assistant (on their website, WhatsApp, Messenger, Instagram, or email) and want that conversation history removed.
• You operate a workspace on this platform and want your workspace's data — knowledge base, conversations, bookings, and connected channel credentials — permanently deleted.
• You want your dashboard account (sign-in, name, email) removed entirely.

We will confirm receipt within a few business days, verify the request is genuinely yours, and delete the data. Channel credentials (access tokens, mailbox passwords) are revoked and deleted immediately, since a stale credential is a liability, not a record worth keeping.

Some data may be retained briefly in backups or logs for operational and security purposes before being fully purged, and we may keep the minimum record required to comply with a legal obligation (for example, billing records).